San Antonio Audio Visual (SAAV) – Privacy Policy

Effective Date: 8/17/2025

San Antonio Audio Visual (“SAAV”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

• Name, email address, phone number, company name

• Billing and shipping addresses

• Equipment rental preferences

• Quote request and contact form submissions

• Account registration details (if applicable)

b. Automatically Collected Information

• IP address and browser type

• Pages visited and time spent on site

• Device and location data (where permitted)

• Cookies and tracking data (see Section 6)

2. How We Use Your Information

We may use your information to:

• Process quote requests and rental inquiries

• Communicate with you regarding orders, availability, and updates

• Facilitate transactions between renters and suppliers

• Respond to customer service requests

• Improve website performance and user experience

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Suppliers (Technicians) whose equipment you request to rent

• Payment processors and service providers supporting our platform

• Legal or government authorities when required by law

Suppliers are provided only with relevant information necessary to fulfill your rental request (e.g., name, event date, contact method).

4. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal and tax obligations

• Resolve disputes

• Enforce agreements

5. Security

We implement reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.

6. Cookies & Tracking

Our website may use cookies, web beacons, or similar technologies to:

• Analyze traffic

• Remember user preferences

• Enhance performance

You can control cookie settings through your browser.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Request access to your personal data

• Correct or delete your data

• Opt out of certain data uses (e.g., marketing)

To make such a request, contact us at [Insert contact email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

10. Updates to this Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

San Antonio Audio Visual
[Insert Contact Email]
[Insert Mailing Address]

By using our website or submitting information through our platform, you agree to the terms of this Privacy Policy.